Adoption is built into every implementation.
An ERP your team won't use is a failed project. That's why every Qixas implementation includes role-based training — designed around your configuration and your people, so adoption isn't an afterthought.
100%
Included with implementation
1,000+
Users trained
Role-Based
Not generic courseware
What we do
How we make adoption stick
Training is woven into every phase of your implementation — not bolted on at the end. Your team learns on your actual system, in the context of their actual job, with ongoing access long after go-live.
Role-Based Tracks
AP, AR, warehouse, sales, and finance each learn their own workflows — not a one-size-fits-all overview.
Configuration-Specific Sessions
Training built around your workflows, your customizations, and your data — not a vanilla demo.
Ongoing Learning Paths
Structured paths that onboard new hires and keep skills current with every Business Central release.
- 1
Foundations
BC navigation, core concepts, and the everyday workspace.
- 2
Role-Specific Skills
AP, AR, warehouse, and sales flows for each person's day.
- 3
Advanced Workflows
Customizations, approvals, and integrations in practice.
- 4
Power User
Optimization, administration, and analytics ownership.
A learning path from first login to full ownership
- Included with every Qixas implementation — not an add-on
- Built around your configuration — not generic courseware
- Structured onboarding for every new hire after go-live
- Continuously updated with each Business Central release
Challenges & solutions
The hard parts — and how we handle them
Low user adoption — people don't see how the new system helps their day, so they resist it.
Role-based training baked into the implementation that shows each person exactly how Business Central makes their daily work easier.
Reliance on one 'power user' — knowledge sits with one person and walks out the door if they leave.
Cross-training and ongoing learning paths built into the project plan that spread expertise across the whole team.
Training that doesn't stick — a one-time session at go-live is forgotten within weeks.
Ongoing access with refresher sessions included post-implementation, so learning is continuous, not a single event.
New hires needing onboarding — every new employee starts from zero with no structured path.
Structured, self-paced learning paths that onboard new hires consistently — available for as long as you're a Qixas client.
Why implementations fail
Why ERP implementations fail at adoption
A great system with a team that won't use it is a failed project. Most adoption problems trace back to how training was designed — or whether it was planned at all. These are the patterns that quietly sink implementations.
Generic courseware instead of your actual system
Training on a vanilla demo environment teaches people a system they'll never use. The moment they open your configured Business Central — with your workflows, fields, and customizations — the confidence evaporates and they fall back to spreadsheets.
One big session at go-live, then nothing
A single firehose session the week of go-live is forgotten within weeks, and there's no path for the new hire who starts three months later. Training treated as a one-time event guarantees adoption decays over time.
Training treated as someone else's problem
When the implementation partner hands off the system and expects someone else to handle training, knowledge gaps are inevitable. The people who build the system are the ones who should teach it — anything less is a compromise.
How Qixas is different
Why we build training into every project
We don't treat training as a line item you can cut. It's part of the implementation because adoption is the whole point — a system nobody uses is a system that failed.
Built around your configuration, not a demo
Sessions use your actual Business Central — your workflows, your customizations, your data — so people learn the system they'll open Monday morning, not a vanilla sandbox.
Role-based tracks for every job
AP, AR, warehouse, sales, and finance each get training focused on their daily work, so every person sees exactly how the system makes their own job easier.
Case studies
Implementations where adoption stuck
These aren't hypothetical. Each outcome is from a mid-market company where Qixas built the system and trained the team — and adoption was never an issue.
Get started
See how Qixas handles adoption
Book a free assessment and we'll walk you through how training fits into a Qixas implementation — the formats, the timeline, and how we make sure your team actually uses the system we build.
Trusted by leading organizations across North America
Why Qixas
15+ years of Dynamics. One focused team.
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Years in business
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Dynamics clients served
0%
Faster report generation
Microsoft
Cloud Solutions Partner
“For the first time, our team actually wants to use the system. The role-based training made it click — adoption went from a fight to a non-issue.”
An ERP your team can't use isn't an asset
Every Qixas implementation includes role-based training that turns your system into something your team actually owns.
FAQ
Frequently Asked Questions, Answered
Is training included with every Qixas implementation?
Who delivers the training?
Does training continue after go-live?
Can the training be customized to our processes?
Turn your ERP investment into team-wide adoption
Get a free training assessment. We'll evaluate your team's skill gaps and build a program around your actual workflows — not generic demos.