80% Increase in Inventory Visibility Across 70 Stores.
A Canadian health food chain transformed its multi-location operations with LS Retail and Dynamics 365 Business Central.
The Challenge
No visibility across 70 locations
This Canadian health food retailer operates 70 stores across the country. Despite steady growth, the company's legacy systems could not provide real-time inventory data across locations.
Store managers relied on manual counts and spreadsheets to track stock levels, leading to frequent stockouts on high-demand items and over-ordering on slow movers. Centralized purchasing decisions were made with incomplete data, and transfers between stores happened reactively rather than proactively.
The disconnect between stores meant the head office had no reliable way to see what was selling where, which items were expiring, or how to optimize replenishment across the network.
The Solution
LS Retail integrated with Business Central
Mobile Inventory Management
Equipped store staff with mobile devices for real-time stock counts, receiving, and transfers — eliminating spreadsheet-based tracking entirely.
Centralized Ordering
Unified purchasing across all 70 locations through Business Central, enabling head office to manage vendor relationships and order quantities from a single dashboard.
Predictive Analytics
Deployed demand forecasting tools that analyze sales velocity by location and season to recommend optimal stock levels and reorder points.
LS Retail POS Integration
Integrated LS Retail point-of-sale across every location, feeding live transaction data back into Business Central for a single source of truth.
The Results
Measurable impact from day one
80%
Increase in inventory visibility
Reduced
Stockouts on high-demand items
Optimized
Purchasing decisions across 70 stores
Real-time inventory data available to every store and head office
Eliminated spreadsheet-based tracking across all locations
Proactive inter-store transfers based on demand signals
Vendor negotiations strengthened with accurate volume data
Multi-location retail challenges?
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