About Qixas Group

Senior ERP Experts.
Real Business Results.

We founded Qixas with a simple belief: businesses deserve honest advice, experienced consultants, and technology solutions that actually deliver results.

Today, we help organizations implement, optimize, and recover Microsoft Dynamics 365 projects with a focus on long-term success, operational excellence, and trusted partnerships.

We optimize.You grow.

Companies Helped

Years in the Game

North American Offices

Junior Consultants
on Your Project

Our story

Built by Experts.
Forged in Rescues.

In 2007, Floyd Chan kept seeing the same disaster play out across the ERP industry: projects staffed with junior resources, timelines slipping, budgets ballooning, and clients told to be patient.

So he stopped watching and built something different.

“Everyone in this industry sells the same software. The difference is who shows up to implement it. We decided it would always be our best people.”

The early years were built on project rescues — companies that had been burned by other partners and needed someone to walk in, assess the damage, and get things working. That rescue mentality became our DNA.

It taught us what actually goes wrong in ERP projects and, more importantly, how to prevent it from happening in the first place.

Known by his peers as “the NAV genius,” Floyd assembled a team that shared his obsession with getting it right. Today, Qixas is a Microsoft Cloud Solutions Partner serving over 2,000 organizations from Toronto, Boston, and Seattle.

The approach hasn't changed: senior people, straight talk, and an obsession with results.

2007

Founded in Toronto

Floyd Chan starts Qixas after years of watching ERP projects fail for the same preventable reasons.

2010

The Rescue Years

Word spreads. Companies burned by other partners start calling. Project rescue becomes our specialty — and our training ground.

2014

1,000 Companies Served

Qixas hits a milestone. Most clients stay — some have been with us since day one.

2018

Directions Excellence Award

Floyd receives the industry's top honor. The team expands into Boston.

2022

Seattle Office Opens

Coast-to-coast coverage across North America. Still no junior consultants on client projects.

Today

2,000+ and Counting

Microsoft Cloud Solutions Partner. Same founding principle: make technology work for people, not the other way around.

What We Stand For

Values you can
actually verify.

These aren't words on a wall. Ask any client — they'll tell you what these look like in practice.

We Pick Up the Phone

When something breaks at 11pm the night before go-live, you need people who answer. Your problem is our problem — no ticket queues, no "we'll get back to you Monday."

Obsessively Curious

We don't stop at "it works." We dig into why something failed, what could be better, and what you haven't thought of yet. Every project makes us sharper for the next one.

Radical Honesty

If your plan won't work, we'll tell you before you spend six figures finding out. Every engagement starts with an honest assessment, not a sales pitch.

Senior People, Always

Other firms sell you the A-team and deliver the B-team. Our senior consultants do the actual work — scoping, building, deploying. The person in the pitch is the person on your project.

Results Over Hours

We don't measure success in billable hours. We measure it in problems solved, processes streamlined, and the look on your face when the thing actually works the way it should.

Think Bigger With You

We don't just implement what you asked for. We challenge your assumptions about what's possible and show you what your business looks like when technology works in your favor.

How we work

The Qixas Way

A systematic, efficient approach. From comprehensive assessment to solution delivery — designed to deliver results fast.

Discovery

Preliminary assessment of your challenges and current state.

Deep Dive

Technical and functional analysis of your most complex challenges.

Project Plan

Detailed plan with phases, use cases, and effort estimates.

Analysis & Design

Validate and sign off on plans before writing a line of code.

Dev & Testing

Agile development with user testing throughout the process.

Adoption

Rollout, training, and improvements from user adoption testing.

The People

Faces Behind the Fixes

The senior people who do the actual work — scoping, building, deploying. The person in the pitch is the person on your project.

Floyd Chan

President & Founder

aka “The NAV Genius”

Floyd founded Qixas in 2007 in Toronto after years of watching ERP projects fail for the same preventable reasons — junior staffing, slipping timelines, ballooning budgets. A Microsoft MVP and winner of the 2018 Directions Excellence Award, he's known across the Dynamics community as "the NAV genius." He built the firm around one principle: make technology work for people, not the other way around — and staff every project with senior people who actually show up.

Rob Rovina

VP, Business Development

Rob helps mid-market companies cut through the noise and find the ERP solution that actually fits. With deep roots in ERP and supply chain strategy, he focuses on understanding what a business really needs before anyone talks software — the honest assessment that defines how Qixas engages from day one.

Nick Detmer

Senior Account Executive

aka “The Dynamics SWAT Team”

Nick is a trusted advisor to mid-market companies weighing ERP and CRM decisions. His career spans Microsoft Canada, PowerObjects, and now Qixas, giving him a rare 360° view of the Dynamics ecosystem. Clients lean on him when the stakes are high and the timeline is short — which is how he earned the "Dynamics SWAT Team" nickname.

Shawna Sharma

Head of Marketing

Shawna has spent a decade turning complex technology into stories that resonate with real buyers. She leads brand strategy, demand generation, and Qixas's digital presence — making sure the firm's straight-talk reputation comes through in everything from the website to the first conversation.

Carlo Dipucchio

Director, Consulting Services

Carlo leads the consulting practice at Qixas, overseeing the senior consultants who do the actual scoping, building, and deploying. He specializes in Dynamics 365 managed services, helping clients get the most from their Microsoft investment long after go-live — and keeping the "senior people, always" promise on every engagement.

What It's Actually Like

Don't take our word for it.

Here's what clients say when we're not in the room.

“We’d been through two partners before Qixas. The difference was night and day — they actually listened to what we needed instead of selling us what they wanted to deliver.”

VP of Operations

National Retail Chain · 200+ Locations

“They told us our original plan wouldn’t work — and they were right. Saved us six months and a lot of money. That’s the kind of honesty you don’t get from most consultants.”

CFO

Mid-Market Manufacturer · $80M Revenue

Day 1 vs. Day 90

What working with Qixas actually looks like.

Before Qixas

Five disconnected systems, none talking to each other
Month-end close taking 3 weeks
Inventory counts done on spreadsheets
Previous partner ghosted mid-project
“We’ll get someone junior up to speed” promises

After Qixas

Unified platform, real-time data across every department
Month-end close down to 3 days
Live inventory with automated reorder points
Senior consultant available by name, not ticket number
System built to scale with the business, not against it

Let's talk

Ready to work with people
who give a damn?

Talk to a senior consultant about your ERP goals. No sales pressure, no junior resources — just an honest conversation about what Qixas can do for your business.

Get Your Free Assessment

Typically responds within 24 hours · No commitment required

Senior ERP Experts.Real Business Results.

Built by Experts.Forged in Rescues.