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Floyd Chan

Floyd Chan

President & Founder, Qixas Group

Floyd founded Qixas in 2007 after years of watching ERP projects fail for the same preventable reasons — junior staffing, slipping timelines, ballooning budgets. A Microsoft MVP and winner of the 2018 Directions Excellence Award, he is known across the Dynamics community as “the NAV genius.” He has been involved in more than 400 implementations and still reviews the hard ones personally.

  • Microsoft MVP
  • Dynamics NAV & Business Central
  • ERP Upgrades
  • Project Rescue
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9 articles by Floyd

A specialty retail storefront where margin is protected across inventory, distribution, and point of sale
GuideJun 15, 2026

The Hidden Cost of Doing Business: Protecting Margin in Every Corner of Your Operation

Specialty retail margin erodes from directions most owners never see. A guide to protecting working capital across inventory, distribution, POS, and fraud.

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A modern retail checkout where unified POS and inventory systems help contain costs
InsightsJun 15, 2026

Containing Costs in Specialty Retail: Inventory, Distribution, POS, and Loss Prevention

A practical playbook for specialty retailers: contain costs across inventory, distribution, POS, and loss prevention with Dynamics 365 and LS Central.

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Avoiding the costliest Dynamics NAV to Business Central modernization mistakes for CFOs and controllers
GuideJun 9, 2026

Avoiding the Costliest Dynamics NAV to Business Central Modernization Mistakes for CFOs and Controllers

Why moving from Dynamics NAV to Business Central is a finance and governance initiative—not just IT—and the three costliest modernization mistakes CFOs and controllers must avoid.

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Why ERP Implementations Fail (And How to Avoid It)
InsightsMay 5, 2026

Why ERP Implementations Fail (And How to Avoid It)

The top reasons ERP implementations fail and practical strategies to avoid common pitfalls. Based on 20+ years of Dynamics 365 implementation experience.

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A Guide to Migrating to Microsoft Business Central Online
InsightsApr 30, 2026

Complete Guide to Migrating to Microsoft Business Central Online

Step-by-step guide to migrating from Dynamics NAV or on-premise Business Central to Business Central Online. Covers planning, data migration, testing, and go-live.

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How to Connect CRM to Power BI for Advanced Data Analysis
InsightsApr 25, 2026

How to Connect CRM to Power BI for Advanced Data Analysis

Learn how to connect Microsoft Dynamics CRM to Power BI for advanced data analysis and reporting. Step-by-step integration guide.

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Dynamics NAV Users: Get a solid performance boost of your SQL Server immediately
InsightsApr 23, 2026

How to Boost Dynamics NAV SQL Server Performance

Practical techniques to improve Dynamics NAV SQL Server performance. Covers indexing, query optimization, and SQL Perform tools for immediate results.

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Why Business Central 14 is the best upgrade choice for Dynamics NAV users
InsightsApr 20, 2026

Why Upgrading from Dynamics NAV to Business Central Is Critical

Why upgrading from Dynamics NAV to Business Central is essential for your business. Compare upgrade paths, timeline, and benefits of modernizing your ERP.

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Taking NAV Accuracy to Another Dimension: Default Dimensions and Priority
InsightsApr 15, 2026

Default Dimensions Priority in Dynamics NAV: A Technical Guide

Technical guide to understanding default dimensions and priority in Dynamics NAV. Learn how dimension priority works and how to configure it correctly.

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