Pharmacy

Pharmacy ERP That Handles Compliance Without Slowing You Down.

Q: Can Business Central integrate with our pharmacy management system?

Yes. We integrate BC with major pharmacy management systems (PioneerRx, Liberty, Kroll, etc.) so inventory deductions happen automatically when prescriptions are filled. This keeps your perpetual inventory accurate without manual data entry.

Q: How does lot tracking work for controlled substances?

Every controlled substance receipt is logged with lot number, quantity, and supplier. Dispensing deductions are tracked at the lot level. At any point, you can generate a complete chain-of-custody report for any lot number across all locations.

Q: Can we handle manufacturer recalls quickly?

Business Central's lot traceability lets you identify every affected unit across all locations within minutes. You'll know exactly where recalled product is — on shelf, dispensed, or in transit — and can document your response for regulatory purposes.

Q: What about 340B program tracking?

We can configure Business Central to segregate 340B inventory from regular stock, track accumulation and replenishment, and maintain the audit trail required for HRSA compliance — whether you use a virtual or physical inventory model.

Q: How do you handle the transition for multi-location chains?

We typically roll out location by location, starting with a pilot pharmacy. This minimizes risk, lets us refine processes based on real-world feedback, and ensures each location's compliance records are complete before moving to the next.

Pharmacies operate under strict regulatory requirements while managing thousands of SKUs with lot numbers, expiry dates, and controlled substance tracking. Business Central gives you the inventory precision and compliance traceability your pharmacy demands.

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Pharmacist reviewing medication on a tablet in a pharmacy

Compliance That Doesn't Slow You Down

What pharmacy operators gain when traceability is built in, not bolted on.

100%

Lot traceability

from supplier to patient

↓80%

Expiry write-offs

with FEFO automation

<24hr

Recall execution

across every location

Audit-ready

DEA / Health Canada

reports on demand

The problems

Pharmacy Inventory Is Not Standard Retail

Drug inventory management requires a level of traceability, compliance, and precision that standard retail systems simply cannot deliver.

Expiry Date Management

Thousands of products with different expiry dates across multiple locations. Without automated FEFO (first expiry, first out) logic, expired stock erodes margins and creates compliance risk.

Regulatory Compliance

DEA Schedule II-V tracking, state board reporting, and Health Canada requirements demand complete chain-of-custody documentation for every controlled substance.

Lot Traceability

When a manufacturer issues a recall, you need to identify every affected unit across every location within minutes — not days of manual searching.

Multi-Location Complexity

Pharmacy chains need to balance stock across locations, transfer inventory between stores, and maintain location-specific compliance records.

Controlled Substance Accounting

Perpetual inventory counts for controlled substances must match physical counts exactly. Any discrepancy triggers regulatory scrutiny and potential penalties.

Wholesaler & Vendor Management

Managing contracts with multiple drug wholesalers, tracking rebates, and ensuring you're buying at the best contracted price across thousands of NDCs.

Close-up of neatly organized medicine bottles on pharmacy shelves

Every lot. Every expiry. Every controlled-substance audit. The system has to be right the first time, every time.

From Manual Compliance to Embedded Compliance

What changes when traceability stops being a separate workflow.

Today

With Qixas

Lot and expiry tracked in a separate spreadsheet

Today

Lot, expiry, and serial captured at receipt automatically

With Qixas

Recalls take days to identify affected stock

Today

Recall reports run in minutes, location by location

With Qixas

Audit prep is a week of all-hands document hunting

Today

Compliance reports generated on demand, instantly

With Qixas

Cold chain breaks discovered after the fact

Today

Temperature excursions alert the moment they happen

With Qixas

What we deliver

Pharmacy-Grade ERP on Business Central

We configure Business Central with the precision inventory management and compliance tracking pharmacies require.

Lot & Expiry Tracking

Full lot-level traceability with automated FEFO picking logic. Track every unit from receipt through dispensing with complete audit trails.

Compliance & Reporting

Automated reporting for controlled substance inventories, DEA/Health Canada requirements, and state/provincial board compliance. Audit-ready at all times.

Multi-Location Inventory

Centralized inventory visibility across all pharmacy locations with inter-store transfers, location-specific reorder points, and chain-wide stock optimization.

Margin & Reimbursement Analysis

Track actual acquisition cost against reimbursement rates by payer and product. Identify underwater claims and optimize your purchasing to protect margins.

Vendor Contract Management

Manage wholesaler agreements, track contract compliance thresholds, reconcile rebates, and ensure you're capturing every available discount and incentive.

Cold Chain & Special Storage

Track temperature-sensitive medications and special storage requirements. Log storage conditions and flag deviations to maintain product integrity.

Implementation Without Disrupting Dispensing

Our pharmacy implementation respects the critical nature of your operations and the regulatory environment.

Regulatory & Operations Review

Audit your current compliance processes, inventory management workflows, and dispensing system integration points. Map all regulatory reporting requirements.

Inventory Data Migration

Migrate your item master with NDC codes, lot numbers, expiry dates, and controlled substance schedules. Validate every record against physical inventory.

Dispensing System Integration

Connect Business Central to your pharmacy management system for automated inventory deductions, reorder triggers, and perpetual inventory maintenance.

Parallel Run & Compliance Validation

Run parallel systems through a full regulatory reporting cycle. Validate controlled substance counts, expiry alerts, and compliance reports before cutover.

Go-Live with On-Site Support

Launch with pharmacist and staff training, on-site support during the first physical inventory, and validation of all regulatory reporting.

Regulatory & Operations Review

Audit your current compliance processes, inventory management workflows, and dispensing system integration points. Map all regulatory reporting requirements.

Inventory Data Migration

Migrate your item master with NDC codes, lot numbers, expiry dates, and controlled substance schedules. Validate every record against physical inventory.

Dispensing System Integration

Connect Business Central to your pharmacy management system for automated inventory deductions, reorder triggers, and perpetual inventory maintenance.

Parallel Run & Compliance Validation

Run parallel systems through a full regulatory reporting cycle. Validate controlled substance counts, expiry alerts, and compliance reports before cutover.

Go-Live with On-Site Support

Launch with pharmacist and staff training, on-site support during the first physical inventory, and validation of all regulatory reporting.

Case Study

How a Health Food Retailer Achieved Full Lot Traceability

A multi-location health food retailer needed the same precision pharmacies demand: lot-level tracking, expiry management, and regulatory compliance for natural health products. We implemented Business Central with full lot traceability, FEFO picking logic, and Health Canada-ready compliance documentation — the same capabilities we configure for pharmacy operations.

Read the Full Case Study

Frequently Asked Questions, Answered

Can Business Central integrate with our pharmacy management system?

Yes. We integrate BC with major pharmacy management systems (PioneerRx, Liberty, Kroll, etc.) so inventory deductions happen automatically when prescriptions are filled. This keeps your perpetual inventory accurate without manual data entry.

How does lot tracking work for controlled substances?

Every controlled substance receipt is logged with lot number, quantity, and supplier. Dispensing deductions are tracked at the lot level. At any point, you can generate a complete chain-of-custody report for any lot number across all locations.

Can we handle manufacturer recalls quickly?

Business Central's lot traceability lets you identify every affected unit across all locations within minutes. You'll know exactly where recalled product is — on shelf, dispensed, or in transit — and can document your response for regulatory purposes.

What about 340B program tracking?

We can configure Business Central to segregate 340B inventory from regular stock, track accumulation and replenishment, and maintain the audit trail required for HRSA compliance — whether you use a virtual or physical inventory model.

How do you handle the transition for multi-location chains?

We typically roll out location by location, starting with a pilot pharmacy. This minimizes risk, lets us refine processes based on real-world feedback, and ensures each location's compliance records are complete before moving to the next.

Ready for Pharmacy-Grade Inventory Control?

Get a free assessment from ERP consultants who understand pharmacy compliance and operational requirements.

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