Retail ERP That Moves As Fast As Your Customers.
Your customers shop online, in-store, on mobile, and everywhere in between. Your systems need to keep up. We implement a unified retail platform on Business Central — point of sale, inventory, e-commerce, loyalty, and financials in one system — so every channel, location, and transaction reads from the same live data.
The Cost of Disconnected Retail
What fragmented systems are quietly draining from your business every day.
$1.1T
Lost to overstock
and stockouts globally
73%
Of shoppers
expect consistent omnichannel
<60s
Inventory sync
across every channel
360°
Customer view
every visit, every channel
The problems
The Retail Challenges That Keep You Up at Night
Retail moves fast. Margins are thin, customer expectations are high, and the difference between profit and loss often comes down to how well your systems talk to each other. These are the problems we solve every day.
Omnichannel Complexity
Customers expect a seamless experience whether they buy online, in-store, or through a marketplace. But your systems are fragmented — inventory doesn't sync, orders fall through the cracks, and returns are a nightmare across channels.
Inventory Visibility
You're either overstocked on slow movers or out of stock on your best sellers. Without real-time inventory across all locations and channels, you're making decisions on stale data — and it's costing you sales and margin.
POS Disconnects
Your point-of-sale system lives on an island. Transaction data doesn't flow cleanly into your ERP, reconciliation is manual, and your finance team spends hours every week bridging the gap between what sold and what's recorded.
Seasonal Demand Swings
Holiday rushes, promotional spikes, seasonal trends — your business lives and dies by demand planning. Without accurate forecasting tied to purchasing and inventory, you're always reacting instead of anticipating.
Loyalty & Customer Retention
Your competitors are investing in loyalty programs and personalized marketing. Without unified customer data across channels, your promotions are generic, your loyalty programs are siloed, and you're losing repeat buyers to retailers who know their customers better.
Every transaction is a moment of trust. Your ERP should make those moments effortless — for the customer and the cashier.
Explore LS RetailWatch
See Unified Retail in Action
A closer look at how Business Central connects your channels, locations, and customers into one continuous retail operation.
From Fragmented to Unified
The shift from disconnected channels to one continuous customer experience.
Online sells stock the store already moved this morning
Single inventory ledger across every channel and location
Customer history lives in three systems, none of them talking
Unified customer profile — every visit, every channel
Returns sent to the wrong location, refunds delayed
Buy online, return anywhere — handled end-to-end
Promotions rolled out manually, store-by-store
Centralized pricing and promotions, deployed instantly
What we deliver
What We Deliver for Retailers
One unified platform — POS, inventory, e-commerce, loyalty, and financials — built on Business Central, so every channel, location, and customer touchpoint shares a single source of truth.
Built-In Point of Sale
A fast, reliable point of sale built into the same system as your back office — no separate POS to integrate. Works online and offline across fixed tills, mobile devices, and self-checkout, with returns, exchanges, and integrated payments.
Inventory & Replenishment
Real-time inventory across every store, warehouse, and channel, with demand-driven, automated replenishment. Item hierarchies, variants, and barcodes are managed centrally so the right stock is always in the right place.
Omnichannel & E-Commerce
Sell in-store and online from one product catalog and one inventory. Buy-online-pickup-in-store (BOPIS), ship-from-store, endless aisle, and cross-channel returns are all handled cleanly in a single system.
Loyalty & Customer Engagement
A built-in loyalty program and member app that recognize customers across every channel. Personalized offers and targeted promotions are driven by one customer profile shared by the till, the web, and head office.
Promotions & Pricing
A central pricing and promotions engine that handles markdowns, bundles, volume discounts, and campaigns — deployed instantly across every channel and location, with no store-by-store spreadsheets.
One Platform, Every Location
Stores, e-commerce, and finance run on one platform, so transactions post straight to the books with no re-keying. Manage multiple locations with consolidated financials, real-time margin, and store-level performance reporting.
From Fragmented Retail to Unified Commerce
Our retail implementation brings your point of sale, e-commerce, inventory, and back office onto one platform — no more stitching separate systems together.
Retail Operations Assessment
We audit your current POS, e-commerce, inventory processes, and financial workflows across all locations to identify gaps and design the unified architecture.
Core Configuration
Configure the platform with your item catalog, pricing rules, location hierarchy, POS, loyalty, and e-commerce — all in one system. Every data flow is tested end-to-end before go-live.
Pilot Location Launch
Go live at one or two locations first. Validate inventory accuracy, point of sale, and financial posting before rolling out chain-wide.
Chain-Wide Rollout & Optimization
Roll out location by location with standardized processes. Optimize replenishment rules, pricing strategies, and reporting based on real operational data.
Retail Operations Assessment
We audit your current POS, e-commerce, inventory processes, and financial workflows across all locations to identify gaps and design the unified architecture.
Core Configuration
Configure the platform with your item catalog, pricing rules, location hierarchy, POS, loyalty, and e-commerce — all in one system. Every data flow is tested end-to-end before go-live.
Pilot Location Launch
Go live at one or two locations first. Validate inventory accuracy, point of sale, and financial posting before rolling out chain-wide.
Chain-Wide Rollout & Optimization
Roll out location by location with standardized processes. Optimize replenishment rules, pricing strategies, and reporting based on real operational data.
Case Study
How a Multi-Location Health Food Retailer Unified Their Operations
A growing health food retailer with multiple locations was struggling with disconnected POS systems, manual inventory reconciliation, and no visibility into cross-location performance. We moved them onto a unified retail platform on Business Central — with built-in POS, real-time inventory, and consolidated reporting — reducing stockouts by 40% and cutting month-end close from 12 days to 4.
Free guide
7 Retail Mistakes When Selecting Retail Management Software
Choosing the wrong retail platform is expensive and hard to undo. This guide walks through the seven most common mistakes retailers make when evaluating software — and how to avoid them before you commit.
PDF · Free download
Frequently Asked Questions, Answered
Do we need a separate POS system?
How does it handle multi-location retail?
Is e-commerce included?
How long does a retail implementation take?
Can you help with seasonal demand planning?
Ready to Modernize Your Retail Operations?
Get a free assessment from a senior consultant who understands retail. We'll evaluate your current systems and show you exactly how Business Central can eliminate the gaps.