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Retail ERP

Retail ERP That Moves As Fast As Your Customers.

Your customers shop online, in-store, on mobile, and everywhere in between. Your ERP needs to keep up. We implement Business Central solutions that give retailers real-time visibility across every channel, every location, and every transaction.

The Cost of Disconnected Retail

What fragmented systems are quietly draining from your business every day.

$1.1T

Lost to overstock

and stockouts globally

73%

Of shoppers

expect consistent omnichannel

<60s

Inventory sync

across every channel

360°

Customer view

every visit, every channel

The problems

The Retail Challenges That Keep You Up at Night

Retail moves fast. Margins are thin, customer expectations are high, and the difference between profit and loss often comes down to how well your systems talk to each other. These are the problems we solve every day.

Omnichannel Complexity

Customers expect a seamless experience whether they buy online, in-store, or through a marketplace. But your systems are fragmented — inventory doesn't sync, orders fall through the cracks, and returns are a nightmare across channels.

Inventory Visibility

You're either overstocked on slow movers or out of stock on your best sellers. Without real-time inventory across all locations and channels, you're making decisions on stale data — and it's costing you sales and margin.

POS Disconnects

Your point-of-sale system lives on an island. Transaction data doesn't flow cleanly into your ERP, reconciliation is manual, and your finance team spends hours every week bridging the gap between what sold and what's recorded.

Seasonal Demand Swings

Holiday rushes, promotional spikes, seasonal trends — your business lives and dies by demand planning. Without accurate forecasting tied to purchasing and inventory, you're always reacting instead of anticipating.

Loyalty & Customer Retention

Your competitors are investing in loyalty programs and personalized marketing. Without unified customer data across channels, your promotions are generic, your loyalty programs are siloed, and you're losing repeat buyers to retailers who know their customers better.

Close-up of a cashier scanning merchandise at the checkout counter

Every transaction is a moment of trust. Your ERP should make those moments effortless — for the customer and the cashier.

From Fragmented to Unified

The shift from disconnected channels to one continuous customer experience.

Online sells stock the store already moved this morning

Today

Single inventory ledger across every channel and location

With Qixas

Customer history lives in three systems, none of them talking

Today

Unified customer profile — every visit, every channel

With Qixas

Returns sent to the wrong location, refunds delayed

Today

Buy online, return anywhere — handled end-to-end

With Qixas

Promotions rolled out manually, store-by-store

Today

Centralized pricing and promotions, deployed instantly

With Qixas

What we deliver

What We Deliver for Retailers

Business Central becomes the backbone of your retail operation — connecting every channel, location, and customer touchpoint into a single source of truth.

POS Integration

Seamless connections between your point-of-sale systems and Business Central. Real-time transaction sync, automated reconciliation, and unified reporting across all registers and locations.

Inventory Management

Real-time inventory visibility across every store, warehouse, and fulfillment center. Automated replenishment, stock transfers, and cycle counting to keep your shelves stocked and your cash flow healthy.

Omnicommerce

Unified order management across online, in-store, and marketplace channels. Buy-online-pickup-in-store (BOPIS), ship-from-store, and cross-channel returns handled cleanly in one system.

Customer Insights

360-degree customer profiles that combine purchase history, preferences, and interactions across channels. Power smarter marketing, personalized promotions, and loyalty programs with real data.

Promotions & Pricing

Flexible pricing engines that handle markdowns, bundle deals, volume discounts, and promotional campaigns. Manage pricing across channels and locations without spreadsheet chaos.

Multi-Location Management

Centralized control with location-level flexibility. Manage multiple stores, warehouses, and pop-ups with consolidated financials, inventory views, and performance reporting.

From Fragmented Retail to Unified Commerce

Our retail implementation connects your existing channels, POS, and back-office into one operating platform.

1

Retail Operations Assessment

We audit your POS systems, e-commerce platforms, inventory processes, and financial workflows across all locations to identify gaps and design the unified architecture.

2

Core Configuration & Integration

Configure Business Central with your item catalog, pricing rules, location hierarchy, and POS/e-commerce integrations. Every data flow is tested end-to-end before go-live.

3

Pilot Location Launch

Go live at one or two locations first. Validate inventory accuracy, POS sync, and financial posting before rolling out chain-wide.

4

Chain-Wide Rollout & Optimization

Roll out location by location with standardized processes. Optimize replenishment rules, pricing strategies, and reporting based on real operational data.

Saleswoman using a touchscreen cash register in an organized retail store

Case Study

How a Multi-Location Health Food Retailer Unified Their Operations

A growing health food retailer with multiple locations was struggling with disconnected POS systems, manual inventory reconciliation, and no visibility into cross-location performance. We implemented Business Central with LS Retail POS integration, real-time inventory sync, and consolidated reporting — reducing stockouts by 40% and cutting month-end close from 12 days to 4.

Read the Full Case Study

Frequently Asked Questions, Answered

Can Business Central integrate with my existing POS system?
Yes. Business Central integrates with most major POS platforms through APIs and certified connectors. We've connected clients with Shopify POS, Lightspeed, Square, and custom POS systems. The key is building a clean, real-time data flow so your ERP always reflects what's happening on the floor.
How does Business Central handle multi-location retail?
Business Central is built for multi-location operations. You get centralized inventory management with location-level detail, inter-store transfers, location-specific pricing, and consolidated financial reporting. We configure it so store managers see what they need and head office sees the full picture.
What about e-commerce integration?
We integrate Business Central with major e-commerce platforms including Shopify, WooCommerce, Magento, and BigCommerce. Orders, inventory, customers, and pricing sync in real time so your online and offline channels always agree. No more overselling or manual order entry.
How long does a retail ERP implementation take?
A typical retail implementation runs 3 to 6 months depending on the number of locations, channels, and integrations involved. We phase the rollout to minimize disruption — usually starting with financials and inventory, then layering on POS and e-commerce integrations.
Can you help with seasonal demand planning?
Absolutely. We configure Business Central's demand forecasting tools and connect them to your purchasing and replenishment workflows. Using historical sales data, seasonal patterns, and promotional calendars, you can anticipate demand instead of reacting to stockouts.

Ready to Modernize Your Retail Operations?

Get a free assessment from a senior consultant who understands retail. We'll evaluate your current systems and show you exactly how Business Central can eliminate the gaps.