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Hotels & Hospitality

Hospitality ERP That Runs as Smoothly as Your Best Guest Experience.

Hotels run on razor-thin margins with complex operations spanning reservations, housekeeping, F&B, maintenance, and procurement. Business Central gives you financial control and operational visibility across every department — without the bloat of legacy hospitality systems.

Hospitality Margins, Visualized

What changes when reservations, F&B, housekeeping, and the GL finally share one view.

↑8%

RevPAR lift

with dynamic pricing visibility

↓30%

F&B waste

with recipe-level costing

1 ledger

Rooms + F&B + retail

consolidated nightly

Live

Department P&L

every morning at standup

The problems

Why Hotels Struggle with Generic ERP

Hospitality operations have unique requirements that generic business software wasn't built to handle. The result is spreadsheets, workarounds, and blind spots.

Reservation Revenue Complexity

Revenue from rooms, packages, events, and corporate contracts flows through different channels with different terms. Reconciling it all is a daily headache.

F&B Cost Control

Food and beverage margins depend on tight inventory control, recipe costing, and waste tracking — most ERPs don't handle menu-level profitability.

Housekeeping Coordination

Room status, cleaning schedules, and maintenance requests need real-time coordination between front desk, housekeeping, and maintenance teams.

Multi-Revenue Stream Accounting

Rooms, F&B, spa, events, retail, and parking each have different revenue recognition rules, tax treatments, and departmental P&L requirements.

Multi-Property Consolidation

Hotel groups need consolidated reporting across properties while maintaining separate books, currencies, and operational independence for each location.

Labor Cost Management

Labor is the largest controllable expense. Without real-time data connecting occupancy to staffing, you either overstaff or compromise service quality.

Luxury hotel exterior glowing at dusk with mountain views

Guests remember the room, the meal, the welcome. They never see the spreadsheet — and they never should.

From Five Systems to One Hotel

The shift when the property runs on a single platform.

Five systems for rooms, F&B, retail, payroll, accounting

Today

One platform, one P&L, one source of truth

With Qixas

Menu margins guessed at month-end

Today

Recipe costing and live menu profitability

With Qixas

Housekeeping coordinated by phone calls and walkie-talkies

Today

Mobile-driven room status synced to the front desk

With Qixas

Maintenance requests scribbled on clipboards

Today

Work orders triggered from PMS, closed in the app

With Qixas

What we deliver

Hospitality-Configured Business Central

We configure Business Central to handle the financial and operational complexity of hotel management.

Property Management Integration

Connect your PMS (Opera, Mews, Cloudbeds, or others) to Business Central for automated revenue posting, guest folio reconciliation, and night audit integration.

F&B Inventory & Costing

Track food and beverage inventory with recipe-level costing, waste tracking, and automated purchasing triggers. Know your actual vs. theoretical food cost in real time.

Departmental P&L Reporting

USALI-aligned departmental accounting with automated allocations. See profitability by department, revenue center, and property with drill-down detail.

Procurement & Vendor Management

Centralized purchasing with approved vendor lists, contract pricing, and automated reorder points for everything from linens to fresh produce.

Fixed Asset & Maintenance Tracking

Track FF&E (furniture, fixtures & equipment) lifecycles, depreciation schedules, and preventive maintenance programs to protect your capital investment.

Multi-Property Financial Consolidation

Consolidated financials across properties with intercompany transactions, multi-currency support, and per-property operational dashboards.

From Property-Level Chaos to Portfolio Clarity

Our hospitality implementation approach respects the 24/7 nature of hotel operations.

1

Operations & Systems Audit

Map your PMS, POS, procurement, and accounting workflows. Identify integration points, data gaps, and manual processes that need automation.

2

Chart of Accounts & USALI Setup

Configure your chart of accounts aligned with USALI standards, set up departmental dimensions, and define revenue recognition rules for each stream.

3

Integration & Testing

Connect PMS, F&B POS, and procurement systems. Run parallel operations through at least two full accounting periods including month-end close.

4

Go-Live & Night Audit Validation

Launch with on-site support through the first month-end close. Validate night audit reconciliation, revenue posting accuracy, and reporting integrity.

Multi-property hotel management

Case Study

How a Multi-Location Health Food Retailer Gained Financial Clarity

While focused on retail, this case study demonstrates how Qixas helps multi-location operators consolidate financial reporting, unify inventory management, and gain per-location profitability visibility — the same challenges hotel groups face across properties.

Read the Full Case Study

Frequently Asked Questions, Answered

Does Business Central replace our PMS?
No. Business Central works alongside your PMS (Opera, Mews, Cloudbeds, etc.) as the financial and operational backbone. Reservations and front desk operations stay in your PMS, while financial data flows automatically into BC for accounting, reporting, and analysis.
Can you handle USALI-compliant reporting?
Yes. We configure Business Central's chart of accounts and dimensional analysis to align with the Uniform System of Accounts for the Lodging Industry (USALI), including departmental P&L statements and KPI tracking like RevPAR, ADR, and occupancy metrics.
What about multi-currency for international guests?
Business Central natively supports multi-currency transactions. We configure exchange rate management, foreign currency revenue recognition, and consolidated reporting in your base currency — essential for properties with international guest mix.
How do you handle the transition without disrupting operations?
Hotels operate 24/7 so we never do big-bang cutovers. We run parallel systems during transition, typically launching during a lower-occupancy period, and provide on-site support through the first full month-end close cycle.
Can Business Central manage multiple properties?
Yes. We use Business Central's multi-company capabilities to maintain separate books for each property while providing consolidated group-level reporting. Intercompany transactions, shared purchasing, and management fee allocations are all automated.

Ready for Financial Clarity Across Your Properties?

Get a free assessment from consultants who understand hospitality operations and the technology to support them.