Eliminated Picking Errors With Tablet-Based Bin Management.
A pet food and accessories distributor transformed warehouse accuracy with Warehouse Insights by Insight Works on Business Central.
The Challenge
Pickers hitting empty bins, orders going out incomplete
This pet food and accessories distributor runs a high-volume warehouse operation with thousands of SKUs. Warehouse pickers were regularly arriving at bin locations only to find them empty — the system said stock was there, but it had already been moved or depleted.
The result was incomplete order picking, requiring secondary pick runs, manual bin searches, and frequent short-shipments to customers. Each incomplete pick meant additional labor, frustrated customers, and eroded margins.
The root cause was a lack of real-time bin-level visibility. The warehouse management process relied on periodic counts and paper-based tracking, which couldn't keep pace with the volume of daily movements.
The Solution
Warehouse Insights on Business Central
Tablet-Based Bin Management
Deployed tablets to warehouse pickers with real-time bin content visibility. Pickers see exactly what's in each location before they walk there — no more empty-bin surprises.
Scan-Confirmed Movements
Every put-away, pick, and transfer is scan-confirmed, updating bin contents in real time. The system always reflects the actual physical state of the warehouse.
Insight Works Integration
Deployed Warehouse Insights by Insight Works, purpose-built for Business Central, providing directed picking, bin replenishment alerts, and optimized pick paths.
Fulfillment Dashboards
Warehouse managers now track pick accuracy, fulfillment rates, and picker productivity from a single dashboard — enabling data-driven staffing and process improvements.
The Results
Accurate picks, complete orders
Zero
Picking errors from empty bins
Improved
Order fulfillment accuracy
Eliminated
Manual bin tracking
Pickers no longer walk to empty bins — every pick location is verified in real time
Short-shipments and secondary pick runs virtually eliminated
Warehouse managers have live visibility into fulfillment performance
Bin replenishment happens proactively, driven by system alerts
Warehouse accuracy holding you back?
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