Customized Support Options
By partnering with Qixas Group, you will always enjoy the benefits of working with a team that understands your needs and develops solutions to fit them. We work hard to make sure you’ve got the support you need.
Whether you choose a Business Central or Dynamics NAV environment that is on premises or in the cloud, we provide support for 5 to over 500 users. Our support team helps you deploy, implement, and support Microsoft Dynamics so that you achieve the best results.
Guaranteed Response Times
Guaranteed response times rely on an inquiry's priority level and support packages type. Your most critical issues are important to us and will immediately move to the top of the list.
Everyone at our company works together, from developers, project managers and analysts to sales. Because of this close proximity, we’re able to pass on knowledge and expertise to each other, building a better understanding of your issues across all teams.
Dedicated Account Manager
Each customer is assigned a dedicated account manager who proactively monitors your progress and helps manage escalations. If your needs change, they are there to gather your feedback and find solutions that best meet your future goals.